Terms of Service

1. Acceptance of Terms

By accessing, browsing, using, or purchasing services from pextra.site, you acknowledge that you have read, understood, and agree to be fully bound by these Terms of Service and all related policies incorporated by reference. If you do not agree, you must immediately cease use of the website and services.

These Terms constitute a legally binding agreement between you and Pextra Cloud Solutions Inc., 1207 Delaware Ave #1212, Wilmington, Delaware 19806, USA.

2. Description of Services

Pextra Cloud Solutions Inc. provides website strategy, design, development, setup, hosting coordination, customization, optimization, maintenance, and related digital implementation services. Service scope may vary by plan, statement of work, or written communication.

We reserve the absolute right to modify, suspend, or discontinue any feature, component, integration, or service offering at any time, with or without notice, as permitted by law.

3. Subscription Terms (Annual Billing, Auto-Renewal)

All plans are sold strictly as annual subscriptions and automatically renew each year unless cancelled in writing before the applicable renewal date.

By subscribing, you authorize Pextra Cloud Solutions Inc. to charge the payment method on file for each annual renewal term. You are solely responsible for maintaining accurate billing information and for monitoring renewal dates.

4. Payments, Billing & No Refund Policy

Strict No Refund Policy: All payments are final, non-cancellable, and non-refundable under all circumstances once payment is made.

You expressly acknowledge and agree that significant professional effort, time allocation, strategic planning, setup, design execution, customization, deployment work, and optimization resources are committed immediately and continuously in connection with each client engagement.

Accordingly, no refunds, credits, partial refunds, charge reversals, prorations, or service-period reimbursements will be granted for any reason, including dissatisfaction, project direction changes, delayed usage, lack of use, business closure, third-party service interruptions, or early termination by you.

Initiating chargebacks or payment disputes in violation of this policy may result in immediate service suspension, legal enforcement action, and recovery of all associated costs, fees, and damages.

5. Domain Ownership

All domain names registered, purchased, renewed, transferred, managed, or otherwise handled through Pextra are owned and controlled by Pextra Cloud Solutions Inc.

You receive a limited, revocable service relationship for the duration of an active subscription. No ownership, vested rights, or independent control over such domains is transferred to you unless explicitly provided in a separate written agreement signed by an authorized officer of Pextra Cloud Solutions Inc.

6. Service Termination & Website Take-Down

If your subscription is cancelled, expires, is not renewed, or payment fails, service will continue only through the end of the current paid annual term.

At the end of that subscription period, your website and all associated files, hosted assets, and related configurations may be removed, disabled, or permanently taken down without further obligation to maintain availability.

You are solely responsible for requesting and securing any data export prior to termination. Post-termination recovery is not guaranteed.

7. Intellectual Property Rights

All website systems, code, design frameworks, service methods, branding elements, documentation, and proprietary materials provided by Pextra Cloud Solutions Inc. are protected by applicable intellectual property laws and remain the exclusive property of their respective owners.

Except as expressly permitted in writing, you may not reproduce, distribute, modify, reverse engineer, republish, or create derivative works from any protected material.

8. Trademark Notice

"Pextra" is a registered trademark of Pextra, Inc. Pextra Cloud Solutions Inc. has been granted permission to use the "Pextra" name and branding.

9. Acceptable Use Policy

You agree not to use our services for unlawful, deceptive, fraudulent, infringing, abusive, harassing, or security-compromising activities. Prohibited activities include distribution of malware, unauthorized data collection, intellectual property infringement, and violations of applicable health, privacy, or advertising regulations.

We may investigate, suspend, or terminate access immediately for suspected violations, and may cooperate with legal authorities as required.

10. HIPAA & Compliance Limitations

Unless explicitly agreed in a separately executed written agreement (including, where required, a signed Business Associate Agreement), services are not represented or warranted as HIPAA-compliant or suitable for storage, processing, or transmission of Protected Health Information.

You are solely responsible for your own regulatory, legal, and industry compliance obligations, including HIPAA, HITECH, FTC, state privacy laws, and professional licensing requirements.

11. Warranties and Disclaimers

Services are provided on an "AS IS," "AS AVAILABLE," and "WITH ALL FAULTS" basis, without warranties of any kind, express, implied, statutory, or otherwise.

To the fullest extent permitted by law, Pextra Cloud Solutions Inc. disclaims all warranties, including merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted availability, error-free operation, data accuracy, or results from use.

12. Limitation of Liability

To the maximum extent permitted by law, Pextra Cloud Solutions Inc., its officers, directors, employees, contractors, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost business opportunities, data loss, reputational harm, or business interruption, arising from or relating to the services.

In all events, the aggregate liability of Pextra Cloud Solutions Inc. for any and all claims shall not exceed the total amount paid by you to Pextra Cloud Solutions Inc. for the specific service giving rise to the claim during the 12 months immediately preceding the event.

13. Indemnification

You agree to defend, indemnify, and hold harmless Pextra Cloud Solutions Inc., its affiliates, and their respective officers, directors, employees, agents, and contractors from and against all claims, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of services, your content, your breach of these Terms, or your violation of any law or third-party right.

14. Governing Law (State of Delaware, USA)

These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

Any dispute arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue in those courts.

15. Miscellaneous Clauses

• Entire Agreement: These Terms constitute the entire agreement regarding the subject matter and supersede prior understandings.
• Severability: If any provision is held unenforceable, remaining provisions remain in full force.
• No Waiver: Failure to enforce any right is not a waiver of that right.
• Assignment: You may not assign these Terms without prior written consent. Pextra Cloud Solutions Inc. may assign freely.
• Force Majeure: We are not liable for delays or failures caused by events beyond reasonable control.
• Electronic Communications: You agree that electronic notices and records satisfy legal communication requirements.
• Updates: We may revise these Terms at any time, and continued use constitutes acceptance of revised Terms.